![]() ![]() PromisePay payment plans can assist Baltimore customers who are behind on their water bills. To learn more about DPW’s new paperless billing option, please review the Frequently Asked Question document available on DPW’s website.ĭPW, in collaboration with PromisePay, is providing flexible payment plans to Baltimore City residents to pay off past-due residential water bill balances over time. The paperless billing option is only available for City-based residential and business accounts. Those who do not sign up for paperless water billing will continue to receive a paper bill in the mail.
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